Questions & answers

APP

Is your app really free to use?

Why should I use your app? I already have a health and reminder app on my phone.

Don’t you have an Android app?

I want to keep track of my child’s medication. Can I use the app for that?

Dose Medbox POKT

Does it work alone?

How many pills fit in the Medbox?

Are there only two compartments? But I have meds for a week!

How to use POKT™ ?

POKT Product Details

How can I replace a battery in the Medbox?

Delivery & Payment

We would like to be a reseller, who should we contact?

Family features

I am a caregiver/relative but I’m unsure whether I should use the Follow or Share feature. What’s the difference?

I don’t have the Dose app and want to use Follow/Share. Do I need to download the app?

What information about my medication and intake is shared with my followers?

Is there a limit to the number of followers in the Follow feature?

Do the Follow and Share features have any geographical limitations?

How do I remove a follower or stop following someone?

OTHER

We are a health and medicine organization and would like to collaborate, who should we contact?

Do you have more questions?